We are currently seeking the support of a Warehouse Operations Associate to assist with all programmatic distribution efforts and support our mission.

Main Objectives

• SAFELY facilitate distribution of fresh produce boxes and other healthy groceries to households, community partners, and community events
• RESPONSIBLY operate TBF vehicles and equipment to ensure quality and integrity of all staff, products, and services 
• POSITIVELY represent organizational values and expectations in both team and community settings at all times

Our programs are designed to build a more equitable and localized food system. TBF’s two main programs are: 

1. Top Box Market: Our founding program offers free delivery of healthy, affordable food available for purchase using EBT/SNAP or Debit/Credit. We offer fresh fruits and vegetables, high-quality proteins, and local products. With the help of a network of community partners, Top Box Market creates direct access to healthy and affordable foods for Chicagoans by removing economic and transportation barriers to food access.
   
2. Top Box Community: Created in response to the rise in food insecurity throughout the pandemic, we collaborate with organizations to address hunger and improve health outcomes through food. We offer customizable grocery boxes, tailored programming, and flexible delivery options that make it easy for our partner organizations to help the community access healthy food.

Job Details

Requirements: We are seeking Warehouse team. members to work in the warehouse or as delivery drivers. Candidates for delivery driving require a valid driver’s license.

Compensation

• $17-18 per hour starting pay based on experience and availability, paid bi-weekly via direct deposit
• Unlimited 20% employee discount off all TBF groceries

Schedule

• Flexible scheduling based on employee availability, days available are typically Monday-Saturday
• 10-30 hours a week part-time scheduling available, with the opportunity to increase hours/days and advance

depending on  availability, job performance, and interest

Apply

To apply, please email a resume and letter of interest to Taylor Keila at taylorkeila@topboxfoods.com 

Daily Responsibilities 

• Practice flexibility and commitment to the TBF mission and values
• Maintain positive and effective communications with all TBF team members, community collaborators, customers and 

participants

• Safely and efficiently prepare and distribute produce and other healthy groceries to households, community partner 

food shares  and other community commitments

• Maintain quality and integrity of all products through temperature control monitoring and additional safe handling 

practices

• Effectively utilize cell phone apps to navigate driving routes and communicate delivery information to customers
• Collect customer payment using hand-held payment machines
• Actively support Warehouse and Operations Coordinators and colleagues  with daily logistics 
• Support management of  product inventory levels and organization daily and ensure accuracy of all TBF orders 

distributed 

• Act as a TBF ambassador while working in the community, maintaining active and up to date knowledge of ongoing 

programs and community resources that increase healthy food access

• Provide additional operational support as needed; including but not limited to - collecting inventory from vendors, 

preparing product for daily and food share delivery, delivering inventory to partners for non-programmatic contributions and projects, performing equipment maintenance or other routine cleaning and warehouse maintenance  requirements

Desired Skills

• Personable and community-driven with a strong interest in food justice and community health
• Organized and detail-oriented 
• Ability to safely drive and operate delivery vehicles, such as sprinter vans, 16-ft.+ box trucks
• Strong problem solving and critical thinking skills
• Strong verbal communication skills
• Enjoys working in both team and independent settings
• Experience with Excel, Google Sheets and Slack preferable, but not required; training and professional development 

opportunities provided for  all new TBF employees to learn how to utilize team business tools

• Comfortable working in dynamic, customer service-oriented environment with high volume of orders
• Bilingual or Multilingual skills a plus, but not required 

Relevant Experience

• Experience with delivery/ distribution, and/or general warehouse tasks
• Delivery Services (ie. uberEats, DoorDash, UPS, InstaCart)
• Restaurant / Hospitality Industry (ie. kitchen, barback, front of house) 
• Non Profit/ Service/ Community/ Volunteer Work 

Equal Opportunity Employment Statement

Top Box Foods is committed to employment practices that ensure employees and applicants for employment are provided with equal opportunities regardless of race, color, national origin, ancestry, sex, age, religion, physical or mental ability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, education, criminal record, or any other factor that is not related to this position. We believe that everyone deserves the opportunity to work and explore safe and sustainable employment opportunities. We strongly encourage people of color, LGBTQ+ individuals, people with other marginalized identities and backgrounds, and people with experience navigating food insecurity and food resources to apply.

If you have questions about the position or are unsure if you meet the desired skills listed in this job description, please do not hesitate to reach out to ask and apply. We strive to create a diverse, inclusive, and equitable workforce and welcome all applicants looking for sustainable employment opportunities, personal and professional development opportunities, and opportunities to serve our diverse community and work toward our mission with a dedicated and hardworking team.